Our Fraud Department is protecting you! If you answer the phone, they will ask you if you have initiated the transaction in question, please answer there questions. Your answers will determine if the card remains open or is frozen and closed out. If you ddi not initiate the purchase the card will be shut down and a new card will be oreder Please call them back if you did not answer there call.
Again the number you should call back is 877-524-7393 , this number has a menu line listen to the prompts.